help desk
How can we help?
For press coverage, interview requests, or partnership opportunities, reach us at info@viravesso.io.
Getting started
Your first week, onboarding and your work areas.
Your team and seats
Invite, remove and swap the five seats.
Billing and invoices
Plans, VAT numbers, receipts and cancelling.
The Bench and your data
Where saved work lives and how to keep it.
Playbooks and briefings
Progress, the Monday email and the archive.
Privacy and security
What we store, what we never see, and why.
Common questions.
Small agency and studio teams doing creative and marketing work. No technical background needed.
Getting started.
Five answers. Pick another topic, or clear it to see the common questions again.
With this week’s briefing at the top of your home page, then one playbook that matches a job already on your desk. Your first-week guide on the home page ticks off as you go.
Your team and seats.
Five answers. Pick another topic, or clear it to see the common questions again.
Five. Each person gets their own log-in, and their progress stays their own.
Billing and invoices.
Five answers. Pick another topic, or clear it to see the common questions again.
€89 a month for five seats, or €890 a year. Founding members keep 30% off for as long as they stay.
The Bench and your data.
Four answers. Pick another topic, or clear it to see the common questions again.
In your own browser. Nothing you paste into The Bench reaches our servers, so clearing your browser clears it too.
Playbooks and briefings.
Four answers. Pick another topic, or clear it to see the common questions again.
Every Monday at 8am, by email and at the top of your home page.
Privacy and security.
Four answers. Pick another topic, or clear it to see the common questions again.
Your name, email, company details and what you have read or finished, so your progress follows you. Stripe takes payments, so we never see your card.
Still stuck? Ask a person.
Every request is read by a person. Press and partnerships: info@viravesso.io